All shipping soluon have to be discussed and accepted by the customer ,our prices are EXW so the customer have to pay the transport cost.

Refund and Return Policy

Overview

Our refund and return policy is 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condion as when you received it. It must also be in the original packaging.

Addional products that cannot be returned:

To complete the return, we need a receipt or proof of purchase.

There are certain situaons where only paral refunds are granted:

Any item that is not in its original condion, damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days aer delivery Refund

Once your return is received and inspected, we will send you an email to let you know that we have received the returned item. We will also nofy you if your refund is approved or denied.

If you’re approved, your refund will be processed and a credit automacally applied to your original credit card or payment method within a certain number of days.

Late or missing repayments

If you haven’t received a refund yet, please check your bank account again first.

Then contact your credit card company, it may take some me for your refund to be officially posted.

Then contact your bank. There is oen a processing me before a refund is posted.

If you’ve done all of this and sll haven’t received your refund, please contact us at {email address}.

Exchanges

We only replace items if they are faulty or damaged. If you need to exchange it for the same item, please email us at mateivasile58@yahoo.com and send your item to: {physical address}.

Shipping returns

To return your product, you must send your product to: {physical address}.

You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the me it takes for your exchanged product to reach you may vary.

If you are returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.